> For the complete documentation index, see [llms.txt](https://appfront.gitbook.io/portal/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://appfront.gitbook.io/portal/backoffice.md).

# Backoffice

- [Intro to the Backoffice](https://appfront.gitbook.io/portal/backoffice/intro-to-the-backoffice.md)
- [Adding a Visit \ Points to a User](https://appfront.gitbook.io/portal/backoffice/adding-a-visit-to-a-user.md): Adding a visit or money\points amount to a user who hasn't scanned
- [Advanced Serving Option Settings](https://appfront.gitbook.io/portal/backoffice/setting-delivery-area-advanced.md)
- [Drop Off Configuration](https://appfront.gitbook.io/portal/backoffice/drop-off-configuration.md): How to Create a Drop off dining option and location on the Appfront portal
- [Add Portal Users](https://appfront.gitbook.io/portal/backoffice/adding-a-local-user.md): Give restricted permissions to other users who will be able to configure their locations, see campaign results and create campaigns
- [Adding Additional Senders](https://appfront.gitbook.io/portal/backoffice/adding-additional-senders.md)
- [Location Editor](https://appfront.gitbook.io/portal/backoffice/location-editor.md)
- [Changing a Customers Email or Birthday](https://appfront.gitbook.io/portal/backoffice/changing-a-customers-email-or-birthday.md)
- [How to Refund an Order?](https://appfront.gitbook.io/portal/backoffice/how-to-refund-an-order.md): The section will explain how to refund an order that was marked to the POS
- [Removing an Item From a Specific Store](https://appfront.gitbook.io/portal/backoffice/removing-an-item-from-a-specific-store.md)
- [Removing a Category from the Menu](https://appfront.gitbook.io/portal/backoffice/removing-a-category-from-the-menu.md)


---

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