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Appfront University
General FAQ
COVID-19
FAQ - Before Going Live
👤
Account Set Up
Customers Export / Import
Mobile App Set Up
Payment Processors
In-Store
Tracking: Google Analytics, GTM, Facebook Pixel
New Store On-Boarding Checklist
Online Ordering
order.yourdomain.com
Integrations
🎨
Design and Branding
Image Requirements
HomePage Tiles
🛵
Delivery Integration
Introduction to Dispatch
Initial Delivery Setup
Connecting 3rd Party Providers
Dispatch - 3rd Partys Delivery
Delivery Management Tools (DMT)
Setting up Delivery Areas
Delivery Troubleshooting
📱Become a Digital Restaurant
Become a Digital Restaurant
Rewards, Loyalty, Auto-Triggers
Gift Cards
Gift Card - End User Experience
Marketing
Customers
Admin
📟
Point of Sale Integration
Point of Sale Integration
Toast POS Setup
Toast Troubleshooting
Revel POS Setup
Revel Troubleshooting
FRS Troubleshooting
Speedline Troubleshooting
Clover POS
PAR-Brink
Mapping to Dining Options on Appfront
Backoffice
Intro to the Backoffice
Adding a Visit to a User
Advanced Serving Option Settings
Drop Off Configuration
Add Portal Users
Adding Additional Senders
Location Editor
Changing a Customers Email or Birthday
How to Refund an Order?
Removing an Item From a Specific Store
Removing a Category from the Menu
Campaigns & Coupons
Creating Campaigns
On Demand / Compensation Campaign
Social Campaign / Marketing
Life Cycle Campaigns
Setting Up a Campaign & Coupon
Multiple Items Selector
Using items for coupons (with Toast)
Setting Up the Campaign's E-mail
Advanced E-mail Editing Capabilities
Launching a Campaign
Campaign Results
Attaching Images to Coupons & Campaigns
Landing page campaigns
Online Ordering
Create Link To Order From Specific Branch
Set Delivery Hours
Dine In & Table number
Scanning and Sending from POS
Scanning with Revel
Store manager view
Store Manger View - Preview
Basic Location Editor
Customer Search
Activity Log
Loyalty & CRM
Revel Loyalty
Menu Editor
Intro to the Menu Editor
Menus
Category
Item
Setup Tab
Deals / Promo Codes / Upsales
POS Tab - POS Items
Toast tab
Allergens
Translations
Old Guides
Setting up STAR printers
Connecting Doordash Drive
Using a Scanner for In-Store
Troubleshooting - FRS
FRS - Menu Management
FRS - Creating New Deal
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Setting Up the Campaign's E-mail
How to design an e-mail in a campaign

To use an e-mail in a campaign you must make sure 3 items are showing:

First, at the top the Email button is checked.
Second, "By email" is chosen at the "Notify customer" field.
Third, the E-mail field has been filled.
To create an email campaign, scroll below Campaign Features and select the small mail icon tab rather than the phone icon.

Designing your E-mail

Subject – Create a subject line for the email
Header Image – Select Image and Upload for the header of the email (note: the picture must be below 400 KB).
Email content – Add/edit content for the email that is sent to customer(s)
Note: Every change made will display on the right side of the window

Email Add-ons:

Button Text – Button is connected to the app. Clicking on said button will open the app. Text can be altered for the specific button.
  • Example: To the App
Video ID – Insert a video’s URL to show a video to customers upon opening the email.
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E-mail Campaign screen

Complete Creating Campaign

When finished setting up Campaign, scroll down to click Create Campaign.
Using the button and video feature are highly recommended, as they increase brand loyalty and sales over time.
Campaigns & Coupons - Previous
Using items for coupons (with Toast)
Next - Campaigns & Coupons
Advanced E-mail Editing Capabilities
Last modified 2yr ago
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Outline
To use an e-mail in a campaign you must make sure 3 items are showing:
Designing your E-mail
Complete Creating Campaign