Examine Customer List and execute a simple or advanced search to review customer activity
Advanced Search - Perform an advanced search to more accurately select customers. To proceed with search, select from the following features:
Top Visitors - Filter the number of Top Visitors you would like to view
Visit Hours - Time listed in Military Time (24 hour time)
Ordered Item - Search for Specific Item
Total Spending - Range of total spent by customer over their entire timeline
Purchased Sum - Range total spent from a customer’s individual purchase
Performed Action - [Picture of drop down menu]
Select a customer from the list. Their information is then displayed to the right of the customer list. Their name, Total Spending, Current Balance, Number of Visits, QR Code, and SMS Code are all listed. Additional actions include:
Block User - Block the user from making further transactions
Disable User - Use in cases where user changes phone numbers
Disable All Gifts - User is still able to order, but does not have access to gifts
Customer Tags - Tags are auto-generated from orders to assist in data analysis
Timeline Activity - Individual user timelines of purchase
Note: Blocked and Disabled items can be reversed if needed. Customer will not be notified of action taken.
It is possible to retrieve the customer's SMS code via the portal. Once the customer will try to login, the SMS code will change. You will be required to reload the customer's profile in order to see the latest code.