# Translations
## Navigate to the Translations Page in the Portal
1. Click on "Advanced Settings" in the left bar menu (should be at the bottom)
2. On the menu located on the left side, click on "Configure", which will open another menu
3. Click on "Translations" located in the inner menu
## Adding Translation Text
On the right side of the page you will see a language select bar, choose your language
You should now be seeing the "Value" and "Translation" columns (these might already contain some values - make sure to not delete those):
On the left side (the "Value" column) you should enter the text **as it appears on the app (case sensitive)** - this will be the text that will be translated.
On the right side (the "Translation" column) you should enter the text that you wish to display instead.\
**To add a line space between text, add \n.**\
e.g. to write: \
"Hello,\
This is me."\
You should enter the following text: "Hello, **\n** This is me."
When you're done, click on the "**Save Language**" button.
Follow along for an example below.
### Parameters
| **Value** | **Translation** |
| --------------------------------- | ----------------------------------------------------------------------------------------------------------------------------------------------------------- |
| {{desktop\_title\_prefix}} | Temporary Closed |
| {{business\_name\_desktop}} | Temporary Closed #2
|
| {{business\_name\_title}} | Temporary Closed Mobile [#1](https://appfront.zendesk.com/agent/tickets/1) |
| {{desktop\_extra\_title}} | Let’s get started |
| {{feedback\_disclamer}} | For immediate issues, please contact your store directly. For all other issues, please leave feedback and we will get back to you within 1-2 business days. |
| {{business\_name\_second\_title}} | An extra mobile title under the business name |
| Welcome to | Welcome to (in mobile ONLY) |
## Changing text in the online ordering
Let's say that we want to change the text **"Get your first reward today!"** to **"Signup to receive special rewards!"**
What we need to do is add the text "Get your first reward today!" to the Value column on the translation page and add the text "Signup to receive special rewards!" to the Translation column. It should look like this:
Once you have set the translations, click on the "Save Language" button, you should be able to see an update in about 15-30 minutes.
### Item not available at location
If a customer adds an item that is not available at that location (due to switching locations mid order, or through reordering), they will see they following error message:
You may want to change this text, in order to provide a more detailed explanation to your customer on why items are not available or how to proceed.
#### We have 2 fields in translation that can be added:
For time related issues (for example: item can only be ordered for lunch but a customer tries to place an order for dinner):
```
%%itemName%% is not available at this time
```
For all other issues (stock, menu change etc.):
```
%%itemName%% not available in location
```
You can copy the lines above and enter the text you would like to replace it with (see example below):
{% hint style="info" %}
Note that you can also use the **%%itemName%%** in the translations:
A translation of : \
"%%itemName%% not available in location" to "We have moved %%itemName%% to a new menu" will give a translation where %%itemName%% is replaced with the missing item's name
{% endhint %}
## Changing the title name
If you want to change the title name of the online platform, you can do so by entering:
```
{{business_name}} - Just Order
```
Please note that this will replace the entire name, so you should write for example: BIG FAT PIZZA - Just order now (see image below)
---
# Agent Instructions: Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.
Perform an HTTP GET request on the current page URL with the `ask` query parameter:
```
GET https://appfront.gitbook.io/portal/menu-editor/translations.md?ask=
```
The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.