# Speedline Troubleshooting ## Error message: Connection timed out There is no connection. Please try the following solutions: * Restart POS no. 1 * Restart the router. if the problem persists, please send us an e-mail at and add Tom Jarbou as CC. ## Error message: Connection refused The router is connected properly, POS no. 1 is either off or disconnected. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://appfront.gitbook.io/portal/pos/speedline-troubleshooting.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.